The decision to seek assistance from Lumen Virtual to improve our online presence has been transformative for our service. The experience we had, from the initial consultation to the going-live phase, was outstanding. Working with Nicky was seamless and professional, and the process of launching our online presence was efficient. The expertise and insights provided were invaluable, and Nicky quickly demonstrated a deep understanding of our culture, values, and ethos in representing and supporting neurodiverse individuals. She tailored solutions to meet our specific needs, which was transformative and gave us a warm and inviting online presence that accurately reflects our brand’s essence. Our visibility and engagement have significantly increased due to the user-friendly design and strategic content provided by Lumen Virtual. Nicky not only delivers exceptional results but also brings a level of professionalism and commitment that is truly commendable.